Customer Support
Our customer service team is available to assist you with inquiries regarding your residential, multifamily, or commercial garbage, recycling, and compostables collection services.
Pay Your Bill Online
To pay your bill online, please visit Soft-Pak.Â
Email Us
For any other inquires, please email us at info@strrinc.com.
Call Us
(661)725-0265
Office Hours
Hours: Monday – Thursday 8 a.m. to 5 p.m.
Address: P.O. Box 970, Richgrove, CA 93261
Office closed: New Years Day, Memorial day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
Start Service Application
How to Start Service:
If you live in the City of Delano, you must first start water service with the City and then reach out to us to begin waste services.Â
Container Replacement
How to get your stolen container replaced:
If your cart or container has been stolen, please contact our customer service team as soon as possible to report the issue. We will verify your account and arrange for a replacement container to be delivered promptly. In some cases, a replacement fee may apply.
Cost for damaged container:
You may call our office with assistance with broken/damaged carts.
Regular wear and tear and hot weather will cause a big impact on the integrity of plastic and cause it to deteriorate which makes it susceptible to damage. We will replace bins if they have been broken by regular wear and
tear and/or our trucks.
Please give us a call (661) 725-0265 to replace your container for FREE of charge!
Container Replacement Flyer
Send us an email
Contact Us
(661) 725-0265
info@strrinc.com
City of Delano Office:
912 High Street
Delano, CA 93215
Mailing Address:
P.O. Box 970
Richgrove, CA 93261